Privacy Policy

Privacy Policy

Kanchi Textiles Ltd

1. Introduction

Kanchi Textiles Ltd ("we", "us", "our") operates the website  (www.buybyon.co.uk). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or make a purchase. We are committed to protecting your privacy and ensuring that your personal data is handled in compliance with the General Data Protection Regulation (GDPR) and other relevant data protection laws.

2. Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: This includes your name, address, email address, telephone number, and any other information you provide by filling in forms on our Site.
  • Payment Information: We collect payment details to process your transactions securely. We do not store payment card information on our servers.
  • Technical Data: This includes your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
  • Usage Data: Information about how you use our Site, such as the pages you visit and the products you view or purchase.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Information

We use the information we collect in the following ways:

  • To Provide Our Services: To process and fulfil your orders, manage your account, and provide customer support.
  • To Improve Our Site: To analyse how our Site is used, and to enhance your experience.
  • To Communicate with You: To send you information about your order, and to respond to your inquiries or feedback.
  • For Marketing Purposes: If you have opted in, we may send you promotional offers, newsletters, or other communications about our products and services. You may opt out at any time.
  • To Comply with Legal Obligations: To fulfil our legal obligations, including those related to fraud prevention and tax regulations.

4. Disclosure of Your Information

We may share your personal information with:

  • Service Providers: We may employ third-party companies and individuals to facilitate our services (e.g., payment processing, delivery services) or to assist us in analysing how our Site is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Legal Compliance: We may disclose your personal data if required by law or if we believe that such action is necessary to comply with legal obligations, protect our rights or property, or prevent fraud or other illegal activities.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction.

5. Data Security

We are committed to ensuring that your information is secure. We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including the fulfilment of legal, accounting, or reporting requirements.

7. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Access: You have the right to request a copy of the personal data we hold about you.
  • Correction: You have the right to request correction of any inaccurate or incomplete data we hold about you.
  • Erasure: You have the right to request that we delete your personal data under certain circumstances.
  • Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
  • Data Portability: You have the right to request the transfer of your data to another organisation, or directly to you, under certain conditions.
  • Objection to Processing: You have the right to object to our processing of your personal data where we rely on legitimate interests as the legal basis.

To exercise any of these rights, please contact us at [insert contact email].

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Kanchi Textiles Ltd (Ta) Buybyon
128 City Road, London, United Kingdom, EC1V 2NX
Company Registration Number: 15838197
Email:info@buybyon.co.uk
Phone: 07999875096